Inside Symantec’s bid to build the Amazon of cybersecurity tools

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If Sheila Jordan and the rest of Symantec’s senior leadership team complete their vision they will transform the company into the of cybersecurity, essentially a one-stop shop where CIOs and consumers alike can buy digital tools to protect their data assets. The Symantec CIO is deploying her IT department’s resources to help build out a software subscription platform for SaaS applications, part of a broader strategy to deliver solutions that are more in line with the evolving purchasing preferences of CIOs and CISOs.

“We want it to be like an Amazon experience where with a handful of clicks you can book your cloud security subscription,” Jordan tells

The idea isn’t so far-fetched. Although CIOs have been implementing third-party cybersecurity tools on-premises for decades, the trend has increasingly skewed toward SaaS. Spending on global cloud security solutions is expected to top $3.4 billion by 2021, a compound annual growth rate of 28 percent over the next five years, according to new data from Forrester Research.

The commercial move marks a surprising turn for Jordan, whom Symantec lured away from Cisco in 2014 to help insource the software maker’s IT systems. Then Symantec, sensing seismic shifts in cybersecurity, began a radical overhaul of its business. It sold off Veritas to Carlyle Group for $8 billion and purchased Internet gateway security company Blue Coat Systems in August 2016 and identity theft protection firm LifeLock earlier this year.